Safe Lock Troubleshooting: Find Your Keypad

Steve’s Lock, Safe and Alarm

Safe won’t open? Keypad dead, beeping, or locked out? Find the picture that matches the lock on your safe and tap it. Each guide shows how to open the safe, change the battery, change the code and what the beeps and lights mean, with a link to the manufacturer’s full instructions.

  1. 1. Match
    Look at your safe’s keypad or dial and find the closest picture below.
  2. 2. Tap
    Open that lock’s guide. The page tells you what your model looks like so you can be sure.
  3. 3. Follow
    Step-by-step instructions, plus the official manual to download.

Before anything else, check these three things

  • Fresh alkaline batteries. Weak batteries are the most common reason a keypad safe will not open. Use new alkaline batteries, not rechargeables or old ones from a drawer. We recommend Procell.
  • Handle position. On many locks, pressure from the safe’s bolts on the lock bolt stops it from retracting. Turn the handle fully to the locked position, then enter the code again.
  • Don’t keep guessing. Most electronic locks shut down for several minutes (sometimes 15) after a few wrong codes. Wait it out instead of pressing more keys.

AMSEC

AMSEC safes use these electronic locks. The ESL5, ESL10 and ESL15 keypads have a C key to clear and a # key to enter. The ESLAudit and SafeWizard have screens. The last guides cover the locks on AMSEC’s smaller home, hotel and fingerprint safes.

AMSEC ESL5 round electronic keypad, chromeAMSEC ESL5 (round keypad)Round, backlit keys, C and # keys. One 9-volt battery.Battery · Code · Beeps →AMSEC ESL5LP long keypad with integrated handleAMSEC ESL5LP (long keypad)Long keypad with a built-in handle. One 9-volt battery.Battery · Code · Beeps →AMSEC ESL10 electronic keypad, chromeAMSEC ESL10 / ESL10XLRound, C and # keys, red light. Two 9-volt batteries.Battery · Code · Beeps →AMSEC ESL15 keypadAMSEC ESL15 keypadRound keypad marked ESL15 with keys 1 to 9, C, 0 and #, and a small light at the top right.Open · Change code · Battery →AMSEC ESL15 keypad with a chrome ringESL15 with the chrome ringThe chrome ring version, marked ESL15 and American Security.Open · Change code · Battery →AMSEC ESL20 keypad lockAMSEC ESL20The round ESL20 keypad shown from the side, with a black body and a numeric keypad.Open · Change code · Battery →AMSEC ESLAudit blue keypad with a four-line screenAMSEC ESLAudit / ESLAudit IIBlue keypad with a 4-line screen, four softkeys, number keys and an electronic-key reader.Login · Battery · PIN →AMSEC SafeWizard II controller with a blue panel and a text screenAMSEC SafeWizard II controllerBlue controller with a text screen showing the Main Menu, four grey soft keys, a number keypad with MENU, YES/NO, QUIT and ENTER/SAVE, and the key reader port.Log in and open · Change PIN · Power →AMSEC DL5000 LCD lock with a knobAMSEC DL5000 lockAn oval lock with an LCD showing the date and time over a keypad, a round turn knob on the left and a round emergency key cover on the right.Open · Change code · Battery →AMSEC DL4000 lock with a turn knob and a keypad with a small LCDAMSEC DL4000 lockAMSEC’s drawing: a turn knob on the left and a round keypad with a small LCD on the right.Open · Change code · Battery →AMSEC EST813 compact safe with the DL6000 LCD lockAMSEC EST813 with the DL6000 lockA small cream safe with the oval DL6000 lock on the door.Open · Change code · Battery →AMSEC ES and WES Electronic Digital keypad with ENTER and STORE keysNewer ES / WES keypad (ENTER)A grey keypad with keys 1 to 5, STORE, 6 to 0 and ENTER / END, and the words ELECTRONIC DIGITAL.Open · Change code · Battery →AMSEC older ES and WES lock drawing with a knob, LCD and keypadOlder ES / WES lock (LCD and star keypad)AMSEC’s drawing: a turn knob, an LCD window above a 12-key pad, and the round battery cover to the right.Open · Change code · Battery →AMSEC ESF1214 fingerprint safeAMSEC ESF1214A small black safe with a round fingerprint reader with a silver ring and the AMSEC badge below it.Open · Enroll · Battery →AMSEC IRC916E in-room safeAMSEC IRC916EA small black in-room safe with an oval keypad and display on the door and the AMSEC badge below it.Lock and open · Battery · Emergency →AMSEC PB3 5-button lock box, closedAMSEC PB3 (closed)A small dark blue box with a handle and a silver plate on the lid with five push buttons and a round knob.Open · Set codes · Battery →AMSEC PB3 5-button lock box, openAMSEC PB3 (open)The same box open, with the foam lining and a handgun inside.Open · Set codes · Battery →AMSEC Simplex five-button lock with a black knobSimplex 5-button lockA brushed silver strip with five black round buttons and a black knob on the right.Open · Change combination →

Sargent & Greenleaf (S&G)

Sargent & Greenleaf 6120 keypadS&G 6120Round keypad with letters and the S&G logo. Two 9-volt batteries.Battery · Code · Beeps →Sargent & Greenleaf 6120 keypad, satin chromeS&G 6120 (satin chrome)The same keypad with a satin chrome ring.Battery · Code · Beeps →Sargent & Greenleaf 6120 keypad, matte blackS&G 6120 (matte black)The same keypad in matte black.Battery · Code · Beeps →S&G 6120-family round keypad with letters on the keysS&G 6120-family keypadA round keypad with keys 1 to 9, star, 0 and pound, each with letters, in a round bezel, shown in the manual with a 9-volt battery.Open · Change codes · Battery →S&G 6126 / 6127 Audit Lock keypad with its side unit of lights and a touch-key portS&G 6126 / 6127 Audit LockRound keypad with letters on the keys. You enter a 2-digit position first. A side unit holds three lights.Battery · Code · Beeps →S&G 6126 / 6127 Audit Lock keypad with a touch key held to the port on the side unitS&G 6126 / 6127 with a touch keyThe same keypad with a touch key held to the port on the side unit.Battery · Code · Beeps →S&G 6300 control unit, square bolt lock and LCD keypadS&G 6300 systemThe 6300 control unit and square bolt lock with the LCD keypad.Is this your lock? · What it can do · If it will not open →S&G Pulsetronic lock body with two lithium batteries beside itS&G Pulsetronic lock bodyThe lock body out of the safe with its battery compartment open and the two cylindrical lithium batteries beside it.Open · Change code · Battery →S&G D-Drive round keypad with a yellow tab at the topS&G D-Drive keypadA round black keypad with a chrome ring, keys 1 to 9, star, 0 and pound, an S&G logo at the bottom and a yellow tab at the top of the ring.Open · Change code · Battery →S&G round keypad for the Rotarybolt Z03S&G keypad for the Z03A round black keypad with a chrome ring and the keys 1 to 9, star, 0 and pound, and the S&G logo at the bottom.Open · Change code · Battery →S&G Rotarybolt Z03 lock body with its cableRotarybolt Z03 lock bodyA small grey metal lock body with a cable that plugs into the keypad.Open · Change code · Battery →S&G Biometric Keypad with START, an LCD and a fingerprint sensorS&G Biometric KeypadA round gold-colored keypad with a START button above a small LCD, a number pad, and a fingerprint sensor at the top.Open · Enroll · Battery →S&G Biometric Keypad with the battery drawer open and two 9-volt batteriesBattery drawerThe keypad with the battery drawer open at the bottom, holding two 9-volt batteries.Open · Enroll · Battery →S&G A-Series ATM lock keypad with a keypad extension holding red, green and amber lightsS&G A-Series ATM lockA round black keypad with letters on the keys, and a small extension on the right with red, green and amber lights and a blue-dot reader.Lights · Open · Change code →S&G E-Vault 6550 black vault lock caseS&G E-Vault 6550The vault lock case with its bolt, and the keypad that goes with it.Is this your lock? · What it can do · If it will not open →S&G 61KP-105 two-battery keypad in satin chrome used with the Comptronic 6124S&G Comptronic 6124 / 6125S&G’s 2-battery 61KP-105 keypad in satin chrome, with a red LED and the S&G logo at the bottom.Open · Change code · Batteries →S&G digital keypad with a display, used with the 3000 series locksS&G 3000 series digital lockS&G’s digital keypad with a display, and the lock body that goes inside the door.Is this your lock? · What each one does · If it will not open →S&G Model 1004 (Atlas) round lighted keypadS&G Atlas (Model 1004)S&G’s Model 1004 data sheet picture: a round lighted keypad and the lock body.Open · Codes · Battery check →S&G Spartan round keypad with a blue tab at the topS&G Spartan (D-Drive and Swing Bolt)Round keypad with a blue tab at the top and a red light at the upper left. 9-volt battery.Open · Code · Battery →S&G Titan round keypad with a chrome ringS&G Titan (2006 / 2007)Round keypad with a chrome ring, 12 keys and the S&G logo at the bottom. One 9-volt battery.Open · Code · Battery →S&G AxisBlu medallion, a round plate with the S&G logo and no keysS&G AxisBluA small AxisBlu medallion on the safe door, and the 1-battery keypad version.Is this your lock? · What it can do · If it will not open →

Securam

Securam makes the keypad locks inside many home and office safes. Find the one that looks like yours: some have no screen, some have a screen, and some read fingerprints.

Securam SafeLogic Basic keypad and lock body, chromeSecuram SafeLogic Basic (silver)Round keypad with no screen. One 9-volt battery.Battery · Code · Beeps →Securam SafeLogic Basic keypad and lock body, gold ringSecuram SafeLogic Basic (gold ring)The same keypad with a gold ring.Battery · Code · Beeps →Securam SafeLogic BackLit keypad and lock bodySecuram SafeLogic BackLitRound keypad with a lit bulb key and a battery drawer at the bottom.Battery · Code · Beeps →Securam SafeLogic TopLit keypad and lock bodySecuram SafeLogic TopLitRound keypad with two small lights at the top. Battery is behind a twist-off ring.Battery · Code · Beeps →Securam SafeLogic Stealth round keypad with a steel ringSecuram SafeLogic StealthA round black keypad with a steel ring and a SECURAM label at the bottom. The numbers sit in three rows of four: 1 to 4, 5 to 8, then * 9 0 #.Open · Stealth Mode · Lockout →Securam SafeLogic Basic Direct Drive keypad with deadbolt lock bodySecuram SafeLogic Basic Direct DriveRound keypad that you turn after the code. Deadbolt lock body behind the door.Open · Code · Beeps →Securam SafeLogic C10 Direct Drive keypadSecuram SafeLogic C10 Direct DriveThe same turning keypad, with a manager and up to 8 user codes.Open · Code · Beeps →Securam SafeLogic Xtreme keypad on a dial ring with lock bodySecuram SafeLogic XtremeRound keypad on a ring with a spin dial. Opens by code or by dial combination.Open · Code · Dial →Securam ProLogic keypad with a screen and lock bodySecuram ProLogic L01 / L02 / L22 / L62 / L66 / E66Round keypad with a small screen, arrow keys and Menu/OK.Open · Code · Messages →Securam ProLogic Smart B22 keypad with a phone appSecuram ProLogic Smart B22The same screen keypad, paired with a phone app. Press Menu/OK after the code.Open · Code · Messages →Securam ScanLogic Basic fingerprint keypad with lock bodySecuram ScanLogic BasicRound keypad with a fingerprint reader at the top and +/- keys. No screen.Open · Code · Battery →Securam ScanLogic D fingerprint keypad with a screenSecuram ScanLogic D02 / D22 / D66Fingerprint reader on the left, small screen, arrow keys and Menu/OK.Open · Code · Battery →

Sentry Safe

Sentry makes dozens of fire, water and security safes, and over the years they have used several different keypads. Find the one that looks like yours, and check the model number on the label inside the door or on the back of the safe. The newer keypads are first, and the older fire safes, executive safes and commercial safes are last. If yours is not here, call us.

SentrySafe SFW fire and water safe with a keypad in the handleSentrySafe SFW (keypad in the handle)Fire and water safe with a round keypad at the end of the handle. 4 AAA batteries in a drawer on the side of the keypad.Open · Code · Battery →SentrySafe FPW fire and water safe with a digital keypadSentrySafe FP / FPWFire (and water) safe with a keypad and a handle you pull outward. 2 CR123 lithium batteries inside the door.Open · Code · Battery →SentrySafe SF123ES fire safe with a keypad in the handleSentrySafe SF (SF082CS, SF123ES, SF205CV)Older Sentry fire safes. The same P and C keypad as the SFW, with 4 AAA batteries in the side drawer.Open · Code · Battery →Master Lock SentrySafe STW fire safe with a keypadMaster Lock / SentrySafe STW (STW082GTCML and others)2-hour fire and water safes with the same P and C keypad. 4 AAA batteries in the side drawer.Open · Code · Battery →SentrySafe alarm fire and water safe with a touch keypadSentrySafe alarm safe (SFW123T)Fire and water safe with a black touch keypad in the handle. Alarm light on the keypad. 4 AAA batteries inside the door.Open · Alarm · Battery →SentrySafe fingerprint fire and water safeSentrySafe fingerprint safe (SFW123B, SFW205B)Fire and water safe with a round keypad and a fingerprint sensor. 4 AAA batteries in a drawer at the side of the keypad.Open · Fingerprints · Battery →SentrySafe X055 digital security safeSentrySafe X055Black steel safe with an oval keypad, a knob and an override key beside the keypad.Open · Code · Battery →SentrySafe X105 digital security safeSentrySafe X105 / X125Larger X-series safe with an oval chrome keypad and knob. Same keypad and steps.Open · Code · Battery →SentrySafe X014E digital security safeSentrySafe X014E (older style)Small safe with a knob, a key and a round keypad. Codes end with #. Four AA batteries in a cover inside the door.Open · Code · Battery →SentrySafe CHW30300 digital fire chestSentrySafe CHW30300 chestFire and water chest with a row of keys in the front of the handle. One 9-volt battery.Open · Code · Battery →SentrySafe FHW40300 digital file safeSentrySafe FHW40300 file safeFire and water file safe with the same keypad. One 9-volt battery.Open · Code · Battery →SentrySafe QAP1E Quick Access pistol safeSentrySafe QAP1EBlack pistol safe with four buttons on the lid and a key lock at the end. Four AA batteries.Open · Battery · Lights →SentrySafe QAP2E XL pistol safe, openSentrySafe QAP2E (XL)The larger version with the same buttons and key lock. Four AA batteries.Open · Battery · Lights →SentrySafe QAP1BLX biometric pistol safeSentrySafe QAP1BLX / QAP2BLX (biometric)Biometric pistol safe with a fingerprint sensor and four buttons. Four AA batteries.Open · Battery · Lights →SentrySafe P008E portable lock box with a keypad and knobSentrySafe P008E / P021E / P008EMLSmall black portable lock box with a silver panel: keypad, round knob and key lock. A tether cable comes with it.Open · Codes · Battery →SentrySafe PL048E portable box with a keypad and knobSentrySafe PL048E (laptop box)Larger portable box with the same keypad panel and a carry handle.Open · Codes · Battery →SentrySafe H060ES hotel safeSentrySafe H060ESHotel or home safe with a keypad, display window and card slot on a front panel. Four AA batteries inside the door.Lock & open · Messages · Battery →SentrySafe HL100ES hotel safeSentrySafe HL100ESLarger hotel safe with the same panel. Four AA batteries inside the door.Lock & open · Messages · Battery →SentrySafe DH-074E depository safeSentrySafe DH-074E / DH-109E / DH-134EDepository safe with a drop slot and a keypad with a star and pound key. Four AAA batteries behind the keypad.Open · Codes · Battery →SentrySafe round keypad with CLEAR, 0 and PROG keysRound keypad with CLEAR, 0, PROGOlder Sentry fire safes (CS, DS, KS, MS, OA, OS, DA). Three lights above the keys. A lock case that turns off to reach the batteries.Open · Code · Battery →SentrySafe square keypad with ERROR, PROCEED and LOW BATTERY lightsSquare keypad with ERROR, PROCEED, LOW BATTERYOlder Sentry fire safes (A3xxx to A5xxx, 12xx to 15xx). A small cover under the keypad holds the batteries.Open · Code · Battery →SentrySafe T-series safe with a keypad on the lever handleSentrySafe T-series (T0-331, T6-331, T8-331)Lever handle with a keypad. Override key. Four AA batteries behind a plate on the inside of the door.Open · Code · Battery →SentrySafe EF executive safe with a round keypadSentrySafe EF executive safes (EF3428E, EF4738E)Round keypad above a lever handle. Four AA batteries in a holder behind the keypad.Open · Code · Battery →SentrySafe advanced electronic keypad with display and PROG/ENTER keySentry advanced electronic lockRound keypad with a small display, a CLEAR key (<<) and a PROG/ENTER key (>>). The words “Electronic Fire-Safe” are on the ring.Open · Codes · Battery →SentrySafe S6770 commercial fire safe with a small keypadSentrySafe S6770White commercial fire safe with a small keypad (1 to 9, C, 0, #) next to a key lock. Four AA batteries.Open · Code · Battery →SentrySafe LCD fingerprint lock showing SKAN FINGERSentry LCD fingerprint lockA display that says SKAN FINGER, a fingerprint sensor at the top right, a keypad with CLEAR and ENTER, and a key lock.Open · Enroll · Battery →

Hollon Safe

We are a Hollon Safe dealer. These are the keypads on Hollon’s home, office, and fire and burglary safes. Many Hollon safes also have an S&G lock (Spartan or Titan) or a Securam lock (SafeLogic, ProLogic or ScanLogic): find yours in the Sargent & Greenleaf or Securam section.

LA GARD (dormakaba)

LA GARD makes some of the most common electronic safe locks. Find the keypad that looks like yours: the 3000, 3035 and 3125 (Basic and ComboGard Pro locks), the 3750 and 3750-K (Basic and ComboGard locks), the 5715, 5750 and 5750-K (ComboGard Pro and AuditGard locks), and the 700 Series (700 Basic, 702, 703, 704 and 705). The LGAccess 3900 is a handle with the keypad built in. The ComboGard Pro (39E) and the AuditGard (66E, also LG Audit) are the locks behind the keypads. The SmartPoint, SmartLinc II and the older SmartGard are LA GARD’s multi-lock systems with a logic module and an LCD.

LA GARD 3000 round electronic keypadLA GARD 3000 / 3035 / 3125Round keypad with letters on the keys and a small LED. Basic and ComboGard Pro locks. 9-volt battery.Open · Combination · Battery →LA GARD 3750 LGCombo keypad with letters on the number keys and a red LEDLA GARD 3750 / 3750-KA round keypad with a battery compartment cover under it. Satin chrome, brass or black.Open · Change code · Battery →LA GARD 5715 keypad with light-bulb keysLA GARD 5715 / 5750Slanted round keypad with two light-bulb keys and a red LED. ComboGard Pro and AuditGard locks. 9-volt battery.Open · Combination · Battery →LA GARD 5750-K keypad with eKEY portLA GARD 5750-KThe same keypad with a small eKEY port on the side.Open · Combination · Battery →LA GARD 700 Series keypad with an OLED screenLA GARD 700 Series (display keypad)Round keypad with a small screen and up/down arrow keys. User ID and combination.Open · Combination · Battery →LA GARD 700 keypad without a displayLA GARD 700 Basic / 702 (no display)Round keypad with number keys, a # key and a green Enter key. No screen.Open · Combination · Battery →LA GARD LGAccess 3900 handle with built-in keypadLA GARD LGAccess 3900A handle with the keypad built in: two columns of five keys with letters, and a small red LED. One 9-volt battery behind the handle.Open · Code · Battery →LA GARD ComboGard Pro lock body, model 6040MLA GARD ComboGard Pro (39E)The lock body inside the door. The keypad on the front is a 3125, 5715, 5750, 5750-K or 8130. Manager plus up to 9 users.Open · Combination · Time delay →LA GARD ComboGard Pro lock body, model 4200MComboGard Pro lock, model 4200MAnother lock body that dormakaba lists under ComboGard Pro. You only see it with the door open.Open · Combination · Time delay →LA GARD AuditGard lock body, model 6441-1LA GARD AuditGard (66E / LGA)The lock body inside the door (dormakaba lock 6441-1). The keypad on the front is a 3750-K, 3125, 5715, 5750 or 5750-K. Master, Manager and up to 8 users.Open · Combination · Audit →
Photo coming soon
LA GARD (dormakaba) SmartPoint and SmartLinc II (logic module with LCD, optional fingerprint)Keypad (logic module) with an LCD and P and OK keys. Powered by AC with a 9-volt back-up battery.Open · Change code · Battery →
LA GARD model 4002 large alarm and battery box drawingSmartGard alarm and battery box (model 4002)LA GARD’s drawing of the large alarm and battery box, with its six battery positions and the connection back to the SmartGard.Change combination · Manager · Battery →

Government / GSA locks (Kaba Mas X-series, CDX, S&G 2740, LKM10K)

These locks are used on government (GSA) security containers. None of them has a keypad: you spin the dial, and they have no battery to change (the Kaba Mas X-07 to X-10) or two small batteries inside (the S&G 2740). The CDX-07 to CDX-10 and Lockmasters’ LKM10K are government door locks built around those same combination locks.

Kaba Mas X-07 lock parts: lock box, dial ring, dial and hubKaba Mas X-07 / CEX-07GSA lock: a dial with a small display. No battery: you spin the dial left to power it.Open · Combination · Display →Kaba Mas X-08 lock with a black dialKaba Mas X-08GSA lock: a black dial with a small display. No battery: you spin the dial left to power it.Open · Combination · Display →Kaba Mas X-09 lock with dialKaba Mas X-09A dial with a small display. No battery: you spin the dial to power it.Open · Combination · Display →Kaba Mas X-10 lock dialKaba Mas X-10GSA lock: a gray dial with a small display behind it. No battery: you spin the dial to power it.Open · Combination · Display →S&G 2740B dialS&G 2740 / 2740BGSA lock: a black S&G dial with a number ring. No screen. It beeps.Open · Combination · Beeps →Kaba Mas CDX-10: the outside dial plate with a lever handle, and the inside deadbolt unitKaba Mas CDX-10The outside dial plate with a lever handle, and the inside deadbolt unit with the PUSH LIFE SAFETY switch and the release knob.Open · Life safety · Which model →Kaba Mas CDX-08 dial plate on a doorKaba Mas CDX-08A black square plate with a dial ring on a door, with the deadbolt unit visible on the edge.Open · Life safety · Which model →Kaba Mas CDX-07 dial plate on a doorKaba Mas CDX-07A black square plate with a round dial ring on a door, with the deadbolt unit visible on the edge.Open · Life safety · Which model →Lockmasters LKM10K handle model: the outside lever handle with a round dial and key cylinder, and the black push/pull handle for the insideLKM10K handle modelAn outside lever handle under a round dial and a key cylinder, and the black push/pull handle that goes on the inside of the door.Open · Exit · Lock down →Lockmasters LKM10K panic bar model: the outside trim and the inside panic bar with a PUSH labelLKM10K panic bar modelThe same outside trim, and the panic bar with a PUSH label that goes on the inside of the door.Open · Exit · Lock down →Lockmasters LKM10K Type VII inside push/pull handle with a red and green lock down ringLKM10K Type VII (lock down)The inside push/pull handle with a red and green LOCK DOWN ring.Open · Exit · Lock down →

NL and LP locks

NL electronic locks (sold under the LP name and others) come with several different keypads and lock boards: the Basic board has two users and the DIA board has up to ten. The Duet and Redundant RotoBolt have a mechanical combination lock built in as a backup.

Protex Safe

Protex makes home, hotel, wall, drop and depository safes, including an ESL10-style lock with the oval 202A keypad. Find the one that looks like yours: the DigiPaz round keypad, the LCD lock that turns blue, the round HD keypad, the hotel and drawer safes with an LED display, and the fingerprint wall safe.

Protex DigiPaz keypad with a 9-volt battery override wireProtex DigiPaz keypadProtex’s drawing of the DigiPaz keypad on a safe door, with a battery override wire shown plugged in below the keypad.Open · Change code · Battery →AMSEC ESL10 with the oval 202A keypad marked PROTEXProtex 202A oval keypadAn oval keypad: 1 2 3 4 across the top, 5 6 7 8, then star, 9, 0, pound. The PROTEX name sits under the keys and a small power plug outlet is below that.Open · Change code · Battery →Protex LCD lock showing OPEN in blueProtex LCD lockA silver oval lock with a blue LCD reading OPEN over a keypad, and a round turn knob on the left.Open · Change code · Battery →Protex LC fire safe with the silver LCD lockProtex LC fire safeA black fire safe with the silver LCD lock on the door.Open · Change code · Battery →Protex HD-34 round backlit keypadProtex HD-34 keypadA round backlit keypad with 1 to 9, star, 0 and pound, a small light, and a PROTEX label at the bottom.Open · Change code · Battery →Protex HD-34C safe with a round keypad and a turn knobProtex HD-34CA dark grey cube safe with a round keypad and a turn knob on the door.Open · Change code · Battery →Protex SCE series lock drawing with labelsProtex SCE-series lockProtex’s drawing: the safe door, the oval electronic lock with its LCD, keys and override lock, and the turn knob.Open · Set a code · Battery →Protex PR100 round keypad drawingProtex PR100 keypadProtex’s drawing of the round PR100 keypad with number keys with letters, a star key, a zero key and a pound key.Open · Change codes · Battery →
Photo coming soon
Protex Master, supervisor and user code lock (Protex sheet with no model name)Keypad with star and pound, yellow light and beeps. Seven codes of 1 to 10 digits.Open · Change codes · Time delay →
Protex BG-34 hotel safe with an oval keypadProtex BG-34 hotel safeA cream hotel safe with an oval keypad and LED display on the front.Open and lock · Change code · Battery →Protex BG-20 low drawer-style safe with an oval keypadProtex BG-20 drawer-style safeA white low drawer-style safe with an oval keypad on the front.Open and lock · Change code · Battery →Protex H3-2045ZH hotel safe with a touch keypadProtex H3-2045ZHA cream hotel safe with a backlit touch keypad and LED display.Open and lock · Change code · Battery →Protex SDL-400E keypad with Alarm, Low volt and Open lights and a knobProtex SDL-400E keypadA dark keypad with numbers 1 to 9, star, 0 and pound, three small lights above (Alarm, Low volt, Open) and a turn knob below.Open · Change code · Battery →Protex wall drop box with a keypad and a knobProtex electronic drop boxA cream wall-mounted drop box with the keypad and knob on the door.Open · Change code · Battery →Protex WSS-159E mailbox safe with a keypadProtex WSS-159EA tall cream box with a narrow keypad on the door and a small Protex badge at the lower right.Open and lock · Change code · Battery →Protex FW-1814Z fingerprint wall safe, closedProtex FW-1814Z (closed)A white wall safe door with a small fingerprint scanner near the top right.Open · Enroll · Battery →Protex FW-1814Z wall safe, openProtex FW-1814Z (open)The safe open, showing the shelves and the door.Open · Enroll · Battery →

Bumil (Korea)

Korean fire-resistant digital safes. Bumil’s keypad has an ENT key, an M or STORE key, a handle and often a key cylinder. Four AA batteries.

Globaloks (ULIX)

A ring of number keys around a knob, with PROG and END buttons and three small lights. Made by Millennium Locks Corporation.

Generic replacement locks (sold online)

Low-cost replacement keypad locks sold online turn up on a lot of safes. If your lock does not match a brand above, check here.

Mechanical dial locks

No batteries and no keypad: just a dial. This guide covers how to dial a combination open.

Quick answers

Why won’t my safe open even though the keypad beeps?

Usually one of two things: batteries that are strong enough to run the keypad but too weak to drive the lock’s motor or solenoid, or pressure from the safe’s bolts on the lock bolt. Replace the batteries, and turn the handle fully to the locked position before you enter the code.

Will I lose my code when I change the battery?

Usually not, but it depends on the lock. Sargent & Greenleaf says its locks keep your codes during a battery change, and AMSEC stores the code in permanent memory. Burg-Wächter Basic, Smart and Universal safes are the exception: you must set the code again after the batteries go in. Each guide says what applies to that lock.

Where is the battery?

It depends on the lock. Some keypads twist off the door, some have a sliding cover, and some are inside the door. Each guide shows where yours is.

How often should I change the battery?

Most manufacturers recommend once a year, with fresh alkaline batteries, to avoid corrosion from leaking batteries.

I forgot my code. Can you help?

Please do not keep trying: repeated wrong codes trigger a lockout. Call us and we will go over your options.

Don’t see your keypad?

Your lock may not be listed yet. Send us a photo or call and we will tell you what it is and how to work it. If you can read a name or model number on the keypad, that helps too.

Need a hand?

Still stuck? We can help.

Having a hard time getting into your safe? Our technicians are trained to open malfunctioning safes professionally, so your valuables can still be safely secured. Call us or stop by.

Steve’s Lock, Safe and Alarm · 3401 N. Sepulveda Blvd, Manhattan Beach, CA 90266

Call 310-546-3391

About this guide. This is an independent guide from Steve’s Lock, Safe and Alarm, a safe and lock dealer. Brand and model names belong to their owners and are used only to help you identify your lock. We are not affiliated with the manufacturers. These steps summarize the manufacturers’ own instructions; your lock may be a different version, so if anything here does not match what your lock does, follow your manual or call us. Always change codes with the safe door open, and test the new code several times before you close the door.

310-546-3391